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Lead Follow Up

Reply First. Win More Customers.

Automated lead follow-up that replies in minutes, nurtures leads that aren't ready yet and makes sure no enquiry ever falls through the cracks.

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What's includedLead Follow Up
  • Instant replies to new enquiries
  • Lead routing to the right person
  • Email, SMS and WhatsApp sequences
  • Reminders and tasks for your team
  • Nurturing for leads not ready yet
  • Reporting on response time and conversion

Best for: Businesses where enquiries wait hours or days for a reply, or simply get forgotten.

Signs You Need It

Sound Familiar? You're Not The Only One.

The problems we hear most often from businesses before they bring us in.

  1. /01

    Replies take hours or days.

    By then, the lead has often spoken to a competitor.

  2. /02

    Leads go cold after one attempt.

    One call or email, then nothing.

  3. /03

    Enquiries arrive from everywhere.

    Forms, calls, ads and messages land in different places.

  4. /04

    Not-ready leads are forgotten.

    People who said 'not yet' never hear from you again.

How It Works

A Clear Process. No Surprises.

You'll know what happens at each stage. Scope, price and timeline are agreed in writing before work starts.

  1. 01 / Trace your leads

    Trace your leads.

    Where enquiries come from and what currently happens to them.

  2. 02 / Design follow-up

    Design follow-up.

    The replies, timings and channels for each type of lead.

  3. 03 / Automate

    Automate.

    Instant replies, routing, sequences and reminders set up.

  4. 04 / Track & improve

    Track & improve.

    Measure response times and conversion, then tune the sequences.

Our Approach

What You Can Expect Working With Us.

Speed matters

Fast replies make a big difference to who wins the customer.

Human where it counts

Automation starts the conversation; your team closes it.

Nothing forgotten

Every lead gets the right follow-up until there's a clear outcome.

Want to know if Lead Follow Up is the right place to start? Tell us what's going on and we'll be straight with you.

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Questions

Lead Follow Up: Common Questions.

More about timelines, payment and ownership on the FAQs page.

We write them to sound like your business, and keep them short, helpful and personal.

Email, SMS and WhatsApp, depending on your customers and the tools you use.

Yes. Automating follow-up is one of the four weekly sprints in the challenge.

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